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Supported Voice Devices |
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Xtend IVR implements a device driver architecture for supporting practically any voice device available in the market. Drivers are constantly updated to support newer voice devices. At present, the following drivers are supported:
All Dialogic Voice Cards supporting Global Call API under 5.1.1 is supported. Extensive testing of Xtend IVR is performed using D/4 PCI UF (for Analog) and D/300 E1 JCT (for Digital) voice cards.
All Dialogic Voice Cards supporting Global Call API under 6.0 is supported. Extensive testing of Xtend IVR is performed using D/4 PCI UF (for Analog) and D/300 E1 JCT (for Digital) voice cards.
All Dialogic Diva Server Voice Cards and Soft Device (H323 & SIP) are supported. Extensive testing of Xtend IVR has been performed using Diva Server V-Analog-4P (for Analog) and Diva Server PRI/E1/T1-8 / Diva Server V-PRI/E1 (for Digital).
All E1/T1/Analog Ai-Logix Voice Cards are supported. Extensive testing of Xtend IVR has been performed using Ai-Logix LD409 (for Analog) and Ai-Logix DT3209 (for Digital).
Most NMS cards supporting Natural Access 2005-1 SP3 have been supported. Extensive testing of Xtend IVR has been performed using CG 6000 and AG 4040 (for Digital). AG 2000 and QX 2000 has been verified working (for Analog).
Most Donjin cards supporting NADK 1.8 have been supported. Extensive testing of Xtend IVR has been performed using DN1200 E1 and DN300JCT E1 (for Digital) and DN16AJCT (for Analog).
The DonjinCSP driver supports NADK 1.8.1 in Continuous Speech Processing (CSP) mode for all Donjin JCT cards. Extensive testing has been performed using the Donjin DN600JCT-1E1 digital voice card.
Most Synway cards supporting SynCTI 4.7 have been supported. Extensive testing of Xtend IVR has been performed using SHD-30B-CT/PCI/FAX (for Digital) and SHT-8B/PCI (for Analog).
Opal H323 driver supports the H.323 protocol for VoIP. The driver implementation utilises the Opal Libraries available from http://www.voxgratia.org/
Skype is supported via the Skype API. Extensive testing has been performed only for upto four simultaneous ports.
TAPI 2.1 is supported in half-duplex mode. Extensive testing has been performed using the Dialogic D/4 PCI / Tata PCT An (for Analog) and Dialogic Diva Server PRI/E1/T1-8 (for Digital) voice devices.
TAPI 2.1 is supported in this full-duplex tapi driver. Extensive testing has been performed using the Dialogic Diva Server PRI/E1/T1-8 (for Digital) voice devices.
Multimedia devices are supported via this driver. This enables one to stream voice to the Multimedia Speakers or stream in voice from the Line-In/Mic. Live audio services can be supported via this driver.
The service driver is a null device used to create worker threads that can be utilised to perform any background task like reading from the com port or to schedule services for later date.
The Generic GSM Modem is a driver that supports the sending and receiving of SMS Messages using standard GSM Modems. Full support for Unicode, Long, Blink and Flash Sms are present. The Generic GSM Modem driver is available along with the Xtend SMS toolkit as a separate purchase and can be integrated into an IVR solution, if required.